Orders in the US are shipped via UPS or USPS with receipt conformation and insurance. Shipping takes approximately 2-3 business days not including processing times. No orders are shipped, processed, or received on weekends or holidays. All payments must be confirmed and cleared before orders are shipped.
If you do not receive your package& it is lost or returned to Monica Nicole Hair it is usually due to an insufficient or incomplete address. Return to sender packages will be restocked and you will be issued a store credit in the form of an electronic gift card form, minus shipping charges. We are not responsible for lost, stolen, misplaced, or incorrectly delivered packages or shipments.
Please be sure to double check all address information prior to submitting your order.