DUE TO COVID-19 All Orders May Require Additional Processing and Shipping Times. We greatly appreciate your patience.
Regular items including (bundles, frontals, closures, products, & accessories) process in 5 to 7 business days. Processing time for wigs can take up to 21 business days and all orders take to 2 to 3 days for shipping.
During holidays & promotions regular items may take 7-10 business days or longer. Wigs may take up to 30 days for processing. (Orders are not processed on weekends and/or major holidays.)
We begin processing your order as soon as it is placed, for this reason changes to your order, shipment method, address, or cancelations can not be processed.
We accept most major credit cards. As soon as you place your order your card will be charged for the items purchased. Credit card billing address must match the shipping address on all orders.
Any credit card fraud that leads to theft of our product will be persecuted to the fullest extent of the law.
We may request additional payment and/or shipping verification after your order is submitted.